229bd Terms and Conditions
Please read all the terms below carefully before using this platform — they define the rights and responsibilities of both you and us.
1 General Overview
229bd is an online casino and betting platform that provides an entertaining gaming experience for users in Bangladesh. By using this website, you confirm that you have fully read, understood, and agreed to these terms and conditions ("Terms").
By registering on 229bd or using any of its services, you are entering into a legally binding agreement under these Terms. If you do not agree with any part of these Terms, you are asked to refrain from using this platform.
These terms and conditions must be read alongside the Privacy Policy and Responsible Gaming Guidelines, which are considered an integral part of these Terms.
2 Eligibility & Age Requirement
To use 229bd's services, you must meet the following eligibility criteria:
- You must be at least 21 years old. This platform is for users aged 21 and above only.
- You must register under your own identity and provide accurate, up-to-date information.
- Each user may create only one account. Creating multiple accounts is strictly prohibited.
- You must acknowledge that you are using this platform of your own free will and with full awareness.
- If you are struggling with a gambling addiction or are at risk of one, please read our Responsible Gaming page.
229bd may request documents to verify age in cases of suspicion. 229bd reserves the right to suspend an account if documents are not provided.
3 Account Registration & Security
Upon successful registration on 229bd, you will receive a personal account. You are solely responsible for keeping this account secure.
3.1 Your Responsibilities at Registration
- Provide your correct name, mobile number, and other required details.
- Use a strong, confidential password and do not share it with anyone.
- If your login credentials are exposed to an unauthorised person, notify 229bd support immediately.
- Allowing a third party to use your account is strictly prohibited.
3.2 Account Suspension or Closure
229bd may suspend or close your account without prior notice in the following cases:
- Providing false or incomplete information.
- Violating the Terms or engaging in fraudulent activity.
- Attempting to create multiple accounts.
- Abusing bonuses or exploiting system errors.
- Harassing other users.
4 Deposit & Withdrawal Policy
All financial transactions on 229bd are processed securely and promptly. The payment methods accepted on our platform are: bKash, Nagad, Rocket and Upay.
4.1 Deposit Terms
- The minimum deposit amount is ৳500 (per method).
- Deposits must be made from a payment account registered in your name.
- Depositing through a third party is strictly prohibited and may result in the funds being returned or the account being closed.
- 229bd may request supporting documents for suspicious transactions.
4.2 Withdrawal Terms
- The minimum withdrawal amount is ৳800.
- Withdrawals are generally processed within 10 to 45 minutes.
- Before requesting a withdrawal, ensure that the wagering requirements for any applicable bonus have been met.
- Withdrawals must be made via the same payment method used for the deposit.
- Withdrawals may be delayed until identity verification is complete.
Rocket is the mobile financial service of Dutch-Bangla Bank. All methods listed on 229bd support secure transactions.
5 Bonus & Promotional Terms
229bd offers bonuses and promotional offers from time to time. These offers are subject to specific conditions that must be followed.
5.1 Welcome Bonus
- A 200% bonus on your first deposit, up to a maximum of ৳5,000.
- Example: Deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
- Example: Deposit ৳6,000 and receive the maximum bonus of ৳5,000, giving a total balance of ৳11,000.
- To withdraw the bonus, you must complete a 20x wagering requirement — on the bonus amount only, not the deposit.
- Example: ৳2,000 bonus × 20 = ৳40,000 in bets required before withdrawal.
- Each user may claim the welcome bonus only once.
5.2 General Bonus Policy
- Bonus funds are tracked separately from real-money funds.
- Bonus abuse — such as claiming bonuses across multiple accounts or using bonus-arbitrage strategies — is strictly prohibited and may result in account closure.
- 229bd reserves the right to modify or cancel any bonus offer at any time.
- If a bonus is issued due to a technical error, 229bd reserves the right to cancel that bonus.
6 VIP Program & Cashback
229bd's VIP program has five tiers in total. Weekly cashback rewards are given at each tier:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
- Diamond — up to 1.5% weekly cashback
VIP tier is determined based on a user's regular activity and engagement. 229bd reserves the right to modify VIP program terms at any time. VIP benefits are non-transferable and will be cancelled if an account is closed.
7 Gaming Policy & Fair Play
229bd ensures that all games on the platform are operated fairly and transparently. All games are powered by accredited software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, PG Soft, and others).
7.1 Game Rules
- Each game has its own rules, available within the game interface.
- If a game round is cancelled due to a technical error, the bet for that round will be refunded.
- Winnings resulting from a system or software error will be considered void and will not be paid out.
- If you have a complaint about a game result, please contact the support team.
7.2 Prohibited Conduct
- The use of bots, automated software, or any other means of gaining an unfair advantage is strictly prohibited.
- Colluding with other players is prohibited.
- If prohibited conduct is detected, the account may be closed and winnings forfeited.
8 Support & Dispute Resolution
229bd is committed to providing the best service to its users at all times. Our support team is ready to help with any issue.
- Live Chat: Available 24/7, in Bengali and English.
- Email: [email protected]
To submit a complaint, first contact the support team via live chat or email. Provide a detailed description of the complaint, relevant screenshots or evidence, and your account information. 229bd reviews all complaints fairly and works to resolve them.
9 Intellectual Property Rights
All content on the 229bd website — logos, designs, text, graphics, software, and other materials — is the intellectual property of 229bd or its licensors. Copying, reproducing, distributing, or using these materials for commercial purposes without prior written permission is prohibited.
Users are granted a limited, non-transferable licence to use the 229bd website for personal and non-commercial purposes only. No rights beyond this licence are granted.
10 Limitation of Liability
229bd bears no liability for the following:
- A game being interrupted mid-session due to loss of internet connection or technical issues.
- Issues relating to the user's own device or network.
- Delays or errors by third-party payment service providers.
- Account access by an unauthorised third party — where the user has disclosed their own login credentials.
- Indirect, incidental, or consequential losses.
229bd always uses SSL encryption and other security measures to ensure maximum security. However, it must be acknowledged that no system on the internet is completely free from vulnerabilities.
11 Changes to Terms & Termination
11.1 Changes to Terms
229bd reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes where reasonably possible. Continued use of the platform after changes have been made will be considered acceptance of the new terms.
11.2 Termination
You may close your account at any time by notifying the support team. It is recommended that you withdraw any applicable balance remaining in your account before closing it.
If 229bd closes an account due to a breach of the Terms, the return of any legitimate balance (excluding bonuses) will be determined at 229bd's sole discretion.
12 Responsible Gaming Commitment
229bd believes that gaming is a form of entertainment — not a source of income. We encourage our users to play responsibly.
- Only spend an amount that, if lost, will not harm your financial situation.
- Set limits on your time and spending, and stick to them.
- If you feel that gaming is having a negative impact on your life, take a break immediately.
- This platform is for users aged 21 and above only.
To learn more about responsible gaming, visit our Responsible Gaming page. If you need help, contact our 24/7 support team.
13 Privacy & Data Protection
229bd places the highest importance on protecting the privacy of your personal information. Full details of how we collect, store, and use your data are available in our Privacy Policy.
All data transfers on this platform are protected by SSL encryption. We do not sell your information to third parties. However, necessary information may be shared with trusted partners to meet legal obligations or to operate our services.
14 Applicable Law & Dispute Resolution
These terms and conditions and the relationship between 229bd and the user are governed by applicable law. If a dispute arises, an amicable resolution will first be sought through our support channels.
If an amicable resolution is not possible, the dispute will be settled through the applicable legal process. If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue in full force.